policy fees
breakdown
Below, we've simplified our policy charges for easier understanding. Please note that these charges are non-negotiable and are implemented to ensure our team is adequately compensated. They also reflect the value we place on our artists' time and effort, compensating them for any lost wages incurred.
Deposits
*All charges include the pre-paid deposits*
Tardiness
Consults: $50 Charge to card on file
Appointments: 100% Service cost charge
Gifted Touch-Ups: $150 Charge
+ the inability to book another appointment
Appointments: 100% Service cost charge
Gifted Touch-Ups: $150 Charge
+ the inability to book another appointment
No Call, No Shows
before 48-hours:
Consults: no charge
appointments: transfer of pre-paid deposit
Gifted touch-up: no charge
Within 48-Hours:
Consults: no charge
Appointments: Loss of pre-paid Deposit
Gifted Touch-up: forfeit the appointment + incur a $150 rebooking fee.
Day-of:
Consults: No charge
Appointments: 100% Service cost charge
Gifted Touch-up: forfeit the appointment + incur a $150 rebooking fee.
Sickness/ Emergencies: Failure to provide advance notice on the day of your appointment may result in forfeiture of your deposit.
Consults: no charge
appointments: transfer of pre-paid deposit
Gifted touch-up: no charge
Within 48-Hours:
Consults: no charge
Appointments: Loss of pre-paid Deposit
Gifted Touch-up: forfeit the appointment + incur a $150 rebooking fee.
Day-of:
Consults: No charge
Appointments: 100% Service cost charge
Gifted Touch-up: forfeit the appointment + incur a $150 rebooking fee.
Sickness/ Emergencies: Failure to provide advance notice on the day of your appointment may result in forfeiture of your deposit.
Reschedules/ Cancellatons:
Equates to more than 15 minutes late
if it results in cancellation (artist discretion based on their schedule): 50% Service cost charge
if it results in cancellation (artist discretion based on their schedule): 50% Service cost charge
Skipping the Required Consult
Pre-Care Non-Compliance or Contraindication Discovered
Inappropriate Behavior
We deeply value your understanding towards our policy fees. As we strive to provide fair and exceptional service to all of our clients, your respect for our operational guidelines is highly appreciated.
